Damage Protection Fee Disclaimer:

At irenteventsto.ca, we’re committed to providing you with the best rental experience. As part of our dedication to ensuring the safety and quality of our products, we implement a Damage Protection Fee of $100 for each rental order.

Purpose of the Damage Protection Fee:

The Damage Protection Fee serves as a security measure to cover potential damages that may occur during the rental period. This fee helps us maintain our products in pristine condition and offers you peace of mind while enjoying your rental items.

Refund Policy:

Upon the return of your rented product, our team will carefully assess its condition. If the product is found to be free from damages beyond normal wear and tear, we’re pleased to refund the full $100 Damage Protection Fee to you. This refund will be processed promptly using the same payment method used during checkout.

Damage Assessment:

In the event that the rented product is returned with damages that exceed normal wear and tear, the Damage Protection Fee of $100 will be retained to cover necessary repairs or replacements. Our team will transparently communicate the nature of the damages and any required repairs.

Fair Assessment:

We conduct a fair and thorough assessment of the product’s condition upon return, and any deductions from the Damage Protection Fee will be based solely on the extent of damages. We are committed to maintaining a transparent process throughout this evaluation.

Your Responsibility:

We encourage you to use and handle the rented products with care, as outlined in our rental agreement. Proper usage and care can significantly reduce the likelihood of damages, ensuring that you have a seamless and enjoyable rental experience.

Questions and Assistance:

If you have any questions regarding our Damage Protection Fee, the assessment process, or any other aspect of your rental, please don’t hesitate to contact our dedicated customer support team. We’re here to assist you and provide the information you need.

Thank you for choosing us for your rental needs. We appreciate your trust and look forward to ensuring a remarkable rental experience for you.